This kind of learning is its own preaching as well. Phrases like deeper listening, pausing, being curious about where the other is and what are his/her feelings and needs. These are all practice tools.
The ultimate goal? Transformation: individually, communally, and socially. Through this practice I am slowly expanding my experience of empathy: self-empathy (when I botch up a communication as described above) and empathy for the other (when I/we explore the shared longings we carry within us.)
This level of empathic engagement is often itself transformative, changing opposition into affection, defensiveness into openness, and opinionated assertiveness or withdrawal into shared inquiry and active co-creativity. These skills, more broadly practiced, would profoundly change our experience of conflict and our ability to use its energies to make life better instead of worse.
How are your learnings a preaching? What is empathy teaching you?
K.C. Young, OP